- NEW 2025 SRTOs Policy and Procedures Including Workflows and All Forms Coming

- NEW 2025 SRTOs Policy and Procedures Including Workflows and All Forms Coming

83% of RTOs are non-compliant

2023 ASQA Report

Do You Have A Systematic Approach to Quality Assurance?

Meet Sarah Carrie

Over a span of 18 years, Sarah and her team have leveraged their extensive expertise to assist numerous RTOs in fulfilling their audit obligations, covering both State and Federal Audits.

Facing non-compliance following an audit can entail more significant consequences than you might anticipate.

This situation often leads to:

Heightened stress levels as resources are diverted from profit-making projects to address compliance issues before the deadline.

Risk of damaging your reputation with both staff and peers.

The potential of putting your business on hold until a resolution is reached or worse!

Loss of income

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done

done

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Introducing “SAP” our Signature Assurance Program. An assurance program that you can’t afford to be without.

Our Assurance Program will save you time and money while meeting the compliance requirements for a fraction of the cost if an audit outcome is anything less than a 100% compliant.

Level One

Perfect for RTOs who have a compliance person on site who has over 3 years of experience and can answer compliance-specific questions that are true and correct and in line with the ASQA and or state-specific requirements, but need support to implement a systematic approach to quality assurance.

✓ Monthly online sessions - motivation and accountability

✓ Evidence of systematic approach to quality assurance

✓ 1 user only

✓ No more scrabbling

✓ Piece of mind

$41.00 a week

Level Two

Perfect for RTOs who have a “compliance” person on-site or a potential person who wants to be mentored to become the compliance expert and will need guidance and support to implement a systematic approach to quality assurance and have a compliance expert on tap to ask all those questions.

✓ All the benefits of Level 1

✓ 10 Phone Calls For Support a Month

✓ Specialised online sessions for transition to the new 2025 standards

✓ Discount to all-suite of tools

✓ 1-3 Users

$46.00 a week

Level Three

Perfect for RTOs who have a compliance person on-site or a potential person who wants to be mentored to become a compliance expert needing guidance and support to implement a systematic approach to quality assurance and would like the evidence submitted to be reviewed so they are learning what is working and what isn’t and the CEO can breathe easy knowing it falls inline with their requirements while meeting compliance.

✓ All the benefits of Level 1

✓ All the benefits of Level 2

✓ 10 Phone Calls For Support a Month

✓ All evidence submitted checked with written detailed feedback and how to improve.

✓ 8 Hours of admin

✓ Greater discount to all-suite of tools

2 Qualifications only

$250 a week

Email to join waiting list

  • As experienced professional team in the education and training sector with over 17 years of dedicated service, we have played a pivotal role in conducting assessment validation, contributing to the ongoing improvement of assessment practices within the organisations we've been associated with.

    Our journey in assessment validation began with a deep commitment to upholding the highest standards of quality in education. Leveraging our extensive background in compliance, operational intricacies, and regulatory requirements, we assumed a leadership role in facilitating the validation process.

    One of the hallmark features of our approach to assessment validation is a meticulous review of documentation. We ensure that assessment instruments, instructions, and supporting materials align seamlessly with industry standards, the training package, and relevant regulatory frameworks. This attention to detail is fundamental in guaranteeing the integrity of assessment tools.

    Being cognisant of the importance of diverse perspectives, we have actively involved expert panels in the validation process. These panels, comprising subject matter experts, seasoned trainers, and assessors, contribute valuable insights that enrich the overall evaluation of assessment tools. Their collaborative input ensures a comprehensive and well-rounded perspective.

    A key focus of our validation endeavours has been to assess the fairness and equity of assessment practices. We meticulously examine whether assessments cater to the diverse needs of learners, emphasising accessibility and eliminating potential biases. This commitment to fairness contributes to a more inclusive educational environment.

    Consistency and reliability in assessment judgments are non-negotiable aspects of our validation process. WeI work closely with assessors to ensure that marking is clear, decisions are consistent, and the overall process remains reliable. This commitment to maintaining high standards in assessment practices is essential for building trust among stakeholders.

    Moreover, our role extends beyond the validation process itself. We actively engage in providing constructive feedback to assessors and stakeholders, fostering a culture of continuous improvement. This feedback loop is instrumental in refining assessment practices, addressing areas of improvement, and ultimately enhancing the overall quality of education delivery.

    In essence, our experience in conducting assessment validation is marked by a dedication to excellence, a keen eye for detail, and a collaborative approach. We remain steadfast in our commitment to ensuring that assessments are not only compliant but also reflect best practices in education. This journey has not only enriched our professional growth but has also contributed significantly to the ongoing success of the educational institutions We've been privileged to be a part of.

  • As a seasoned professional team deeply entrenched in the education and training sector, we bring forth a wealth of experience in preparing various types of registration work under the exacting standards set by the Australian Skills Quality Authority (ASQA). With over 17 years of dedicated service, our role has been instrumental in navigating the intricate landscape of compliance, ensuring educational institutions meet and exceed the rigorous ASQA standards.

    Our journey in preparing registration work involves a multifaceted approach, covering a spectrum of activities essential for regulatory approval. This includes meticulously crafting documentation that aligns seamlessly with ASQA's stringent requirements, reflecting not only compliance but also the highest standards of educational quality.

    A key aspect of our role is staying abreast of the dynamic regulatory environment. ASQA standards are ever-evolving, and our commitment to continuous learning ensures that the registration work we prepare is not only current but also anticipates and adapts to future changes. This forward-thinking approach has proven invaluable in securing approvals for educational programs and institutions.

    Our experience extends to assembling comprehensive evidence portfolios that demonstrate adherence to ASQA standards. This involves working closely with various stakeholders, from academic teams to administrative staff, to compile a robust body of evidence that attests to the quality and effectiveness of educational offerings.

    In preparing registration work, we go beyond mere compliance checkboxes. We leverage our expertise to showcase the unique strengths and merits of the educational institution or program. This involves highlighting innovative teaching methodologies, industry partnerships, and other distinguishing factors that set the institution apart within the regulatory framework.

    Collaboration is at the heart of our approach. We work closely with cross-functional teams, fostering a culture of shared responsibility and commitment to regulatory excellence. This collaborative spirit extends to engaging with ASQA during the registration process, ensuring open communication and a proactive stance in addressing any queries or clarifications that may arise.

    Furthermore, our role involves meticulous quality assurance checks. Before submission, every piece of documentation undergoes rigorous scrutiny to guarantee accuracy, completeness, and alignment with ASQA standards. This attention to detail not only expedites the approval process but also instills confidence in the regulatory bodies regarding the institution's commitment to compliance.

    In essence, iur experience in preparing registration work under ASQA standards is characterised by a strategic and holistic approach. We are not merely compliance specialist; we are a proactive advocate for educational excellence, guiding institutions through the intricacies of regulatory approval with a focus on quality, innovation, and continuous improvement.

  • As a seasoned professional compliance team in the education and training industry, we have undertaken a pivotal role in conducting internal audits for the Australian Skills Quality Authority (ASQA) and various state governments. With a wealth of experience spanning more than 17 years, we bring a deep understanding of regulatory compliance, operational intricacies, and quality assurance within the vocational education sector.

    Our capacity as internal auditors, play a critical role in ensuring that Registered Training Organisations (RTOs) adhere to the rigorous standards set by ASQA and respective state governing bodies. This responsibility involves meticulous examination of an RTO's systems, processes, and documentation to assess and validate their compliance with the Australian Vocational Education and Training (VET) Quality Framework.

    Our audits are characterised by a comprehensive approach, delving into various facets such as curriculum design, assessment practices, student support services, and overall governance. We work closely with RTO stakeholders, including leadership, trainers, and administrative staff, to gain a holistic understanding of their operations.

    Through this process, we identify areas of strength and commendable practices within the RTO, acknowledging their commitment to quality education delivery. Simultaneously, we provide constructive feedback on areas that may require improvement, ensuring that RTOs not only meet but exceed regulatory expectations.

    Our role extends beyond a mere compliance check; it involves fostering a culture of continuous improvement. I collaborate with RTO teams to develop tailored strategies for enhancing their internal processes, thereby elevating the overall quality of education and training they provide.

    Having conducted audits for ASQA and state governments, we have developed a nuanced understanding of the regulatory landscape. We stay abreast of evolving standards, ensuring that the RTOs we work with are well-prepared for any changes in compliance requirements. Our commitment to excellence is reflected in our ability to guide RTOs through the intricacies of compliance, empowering them to navigate regulatory frameworks effectively.

    In summary, our role as internal auditors for ASQA and state governments is a testament to our dedication to upholding the highest standards in vocational education. Through meticulous audits, personalised feedback, and collaborative improvement strategies, We contribute to the ongoing success and compliance of RTOs, ultimately enhancing the quality of education for students across the sector.

  • As a seasoned professional in the RTO industry with a wealth of knowledge and expertise, I have had the privilege of serving as a guest speaker at various conferences, and educational forums. My role as a guest speaker has been a dynamic and rewarding facet of my career, allowing me to share insights, inspire audiences, and contribute to the broader discourse within our field while speaking layman's terms.

    Throughout my career, I have been invited to speak on diverse topics, ranging from the regulatory requirements specific to ASQA and or State government, validation, evidence requirements and more.

    What sets my approach as a guest speaker apart is my commitment to delivering engaging and informative presentations. I leverage my extensive experience to provide real-world perspectives, practical strategies, and thought-provoking insights that resonate with diverse audiences. Whether addressing industry challenges, sharing success stories, or discussing emerging trends, my goal is to inspire and inform while fostering meaningful dialogue.

    One of the key aspects of my guest speaking engagements is the interactive and collaborative nature of my presentations. I encourage audience participation, invite questions, and create an inclusive environment that promotes shared learning. This interactive approach not only enhances the overall experience for attendees but also allows for a deeper and more meaningful exchange of ideas.

    My reputation as a guest speaker is built on a foundation of expertise, professionalism, and a genuine passion for knowledge-sharing. I take pride in tailoring my presentations to the specific needs and interests of each audience, ensuring that participants leave with actionable insights and a renewed enthusiasm for their work.

    As a guest speaker, I am not only an advocate for continuous learning but also a catalyst for positive change within the industry. Through my engagements, I aim to contribute to the professional development of others, foster networking opportunities, and cultivate a sense of community within our shared field.

Services

About Sarah Carrie

With over 18 years of experience working in the RTO industry, I have held various roles including trainer, Compliance Manager, RTO Manager, and General Manager. I have been actively involved in numerous State and Federal audits, giving me a deep understanding of the compliance requirements and regulations.

My Journey:

As a Compliance Manager, I deeply understand the challenges of showcasing a systematic approach to quality assurance. It's not that I lack the desire or the care to do so, and it certainly isn't the RTO's fault either. Rather, the constraints of time, the need for unwavering focus, and the dedication to avoid distractions are often the culprits. I can vividly recall the moment during an audit when I found myself daydreaming, wishing that I had the luxury of dedicating ample time systematically so that a frantic scramble when audit time arrived would never be necessary.
This realisation prompted me to become a consultant, breaking free from the confines of being embedded in one specific RTO. I understood that by offering my expertise to multiple RTOs, without being tied down to a single business, I could provide invaluable assistance and deliver exceptional results. The notion of being removed from the daily operations allowed me to view things from an external perspective, leveraging my insights to make a notable impact.
At times, I yearned for support in my everyday role—an ally or a tool that would empower me to excel and serve the best interests of the RTO. This longing birthed my signature program—a comprehensive solution meticulously designed to uplift compliance management practices, strengthen quality assurance efforts, and enhance overall efficiency for RTOs. With this program, I aim to bridge the gap between compliance managers and the resources they need to thrive, ensuring that RTOs can achieve their goals with confidence and ease.

Preparing for the Standards for RTOs 2025: Get Workforce Ready.

Get ready for the upcoming changes to the Standards for RTO by watching this on-demand webinar from the team at Cloud Assess and Compliance Expert, Sarah Carrie!

What People Are Saying

I found it extremely informative and I have created a list of things to check to make sure we are definitely on track for when the new standards are issued. It was so handy to get this perspective on what needs to be reviewed and in particular what needs to be included and focussed on when reviewing policies etc, as I feel like I’m abit of a one-man show some days…..

Anna

Great job, found the webinar very helpful.

Thank you.

Kez

Excellent Webinar

Cath

Simplifying Audits with Cloud Assess

Want to know how you can streamline RTO operations and easily keep up with ever changing audit standards?

Join us in this interview with Sarah Carrie to find out. As an RTO compliance consultant that has over 17 years of experience in this space, Sarah understands the fast changing nature of the industry first-hand and knows what it takes to successfully run an RTO.

Listen in and take note as she shares her view on the industry, predictions of upcoming change and how platforms like Cloud Assess can make things easier for RTOs — from compliance to assessment validation and great student experiences.

00:00 Intro

00:14 Meet Sarah Carrie

00:51 Philosophy on training and assessment

01:52 Evolution of training and assessment

02:53 Most important requirements in an RTO software for trainers and assessors

04:31 How Cloud Assess transforms things for learners

05:42 How Cloud Assess assists with compliance requirements for state or ASQA

08:08 Forecast of industry changes in the next 1-2 years

09:24 How to measure success

If you like this video and would like to learn more about how Cloud Assess can help your RTO, follow this link: https://cloudassess.com/rto-software/

What are people saying about me?